[Resolved] ICICI Bank — icici bank nmmab deduction without prior notice | |||
The bank has deducted the amount of Rs 1180 for not maintaining minimum balance without any prior notice. The bank is not regular in sending sms for debiting any amount from my account. Here’s the proof. I haven’t received any sms for any deductions and they continue to deduct money as per their discretion. I also was not made aware of some penal charges getting deducted. When i visited their branch their branch nobody seems to help me with any kind of issues. Inspite of having sms service activated i have to frequently visit the branch the get information regarding my balance. All they give you is their customer care number which never seems to connect to the operator no matter what. I please request the icici to look into this matter. Your branch iis very incompetent in providing any form of service. I also request you to please refund the nmmab amount. Was this information helpful? | |||
Jan 10, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Dec 09, 2018 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5iie2) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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