[Resolved] ICICI Bank — ICICI Bank Online Banking - Fraudulent transaction (ADTPSLSIPG) for an amount of Rs 10000 withdrawn from my bank account without

[Resolved] ICICI Bank — ICICI Bank Online Banking - Fraudulent transaction (ADTPSLSIPG) for an amount of Rs 10000 withdrawn from my bank account without

S sajancc Jan 11, 2023 Jan 12, 2023 This thread was updated on Jan 12, 2023

On January 11, 2023, Rs10000 withdrawn from my bank account and transaction remarks has it as "ADTPSLSIPG" and this transaction was not authorized by me nor i have provided any standing instructions for Auto Debit to any merchant online or offline. Per ICICI customer service (Spoke to 2 agents and 1 supervisor) it is assumed to be an auto-debit transaction from a merchant which they are still investigating. I have asked the bank to refund/revert my money as I see this is common fraud with ICICI Bank from early 2021.In consumer complaint forum a search on this code "ADTPSLSIPG" several ICICI customers faced this same issue and not sure why ICICI bank has not fixed fraud yet and making the customer go through the pain and harassment. Hoping to get a resolution from ICICI. Was this information helpful? No (0) Yes (0)
Jan 16, 2023 Complaint marked as Resolved The issue is resolved through customer support ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Jan 12, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0llna) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

sajancc's [Complaint's author] reply, Jan 16, 2023

Hi
I recieved the required support from icici bank customer support and issue is resolved.