ICICI Bank — ICICI Bank --- Personal loan cancellation issue --- EMI wrongly debited

Address:	New Delhi, Delhi, 110006
Website:	www.icicibank.com/customer-care.page?

Last month I got a call from ICICI executive regarding personal loan. I said I need some money but I am trying to get it through relatives. The executive told me that i can mail her some required documents as formality and the loan will ONLY BE DISPERSED WHEN I WILL REPLY TO AN OFFICIAL ICICI MAIL through my personal mail. I was convinced. Two days later without my consent the loan amount was credited into my salary account. Moreover, the amount was less than what I required and that too of 2 years duration while I asked for 3 years loan. I called customer care, went the branch and did whatever possible to get the loan cancelled. It took 1 month to all this to happen. On 5th of this month it was due date for my loan and an EMI of Rs.6278 was about to be auto debited. I had given a cheque and written consent to ICICI executive with full loan amount earlier credited to me. On 5th morning all of the loan amount was taken back by the bank, but in the evening an EMI of Rs. 6278 was deducted.
I am now feeling cheated. First I never asked for loan than even after giving the loan amount back an EMI of Rs. 6278 was deducted. WHY? PLEASE HELP in getting my amount refunded?

Regards,

Vikas Sharda
LOAN ACCOUNT: LPGUR[protected]