[Resolved]  ICICI Bank — icici bank surcharge dt:21/07/17 mcc 5541

Address:411041

My icici saving account has been debited rs. 11.80 on 27-july-2017 for surcharge mcc 5541 dated 21-july-2017. What kind of surcharge is this?

I used my debit card for purchasing fuel on petrol pump on 21-july-2017. Our government is promoting cashless transaction and this bank named icici bank is charging for going cashless at petrol pump. Icici bank is discouraging customers to use debit card and going cashless at petrol pump.
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Aug 31, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Jul 25, 2017
Shiva Kshirsagar's response
My contact no [protected]
Verified Support
Jul 31, 2017
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4d04m) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Online fraud transactions done from my savings account on 8.7.17
Bank name Icici Bank Branch Shivajinagar Pune.i ve done cyber complaint as well as Bank customer care complaint.
But no response from Bank
So help me to solve this problem
Total 59000 rupees fraud
Hello sir/mam
Yesterday Amount of 1200 has been deducted from my account and today amount of 600 has been deducted at the time of transcation tk the account of IBPS but transaction is not proceed so please credited my account with that payment
ICICI Bank Customer Care's response, Jul 31, 2017
Verified Support
Dear Garima Sethi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4d04m_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Bank employees called me 10 times to offer a 'FREE' Credit Card, because of which I got one.
I did not even activate it.
Now they are charging me joining fees of Rs 2950/-.
What kind of fraud are these guys doing with people?

I asked them 100 times.. 'IS IT FREE' and they said yes.
Listen to the conversations for proof!!

Disappointed!
ICICI Bank Customer Care's response, Jul 31, 2017
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4d04m_aaac) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
My daughter is a nri and myself co-applicant for a housing loan. To foreclose the loan they asked to produce authorization for co-applicant. If we invest they will come to home otherwise will not answer properly. Tenkasi icici bank . very worst service.
ICICI Bank Customer Care's response, Jul 31, 2017
Verified Support
Dear Dr Haja Tenkasi,

We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4d04m_aaad) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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