[Resolved] ICICI Bank — icici bank won't allow me to spend the available credit limit | |||
I have icici instant credit card that was issued by making a fixed deposit of 20, 000/-. I have decided to close the bank account associated with the credit card, but before closing it i want to spend all the existing available credit limit. Since i wanted to exhaust all the available credit limit, i did not pay the outstanding dues to avoid adding any more money to the account which i already wanted to exhaust before closing. But because of the non-payment of the outstanding dues my credit card has been blocked and i am unable to spend the remaining available amount. I talked to the icici customer care explaining to them the situation and they said that if i pay the minimum amount due then the card will be unblocked automatically. This is extremely ridiculous because i do not want to add any more money to the account which i am trying to exhaust. Besides, there have been many complaints by icici bank customers that even after paying the minimum amount due their card was not unblocked. I cannot take that risk. This is not a normal credit card. It was issued by making a prepaid fixed amount of 20, 000/-. I still have much money left with the bank as the available credit limit. The bank has absolutely no right to stop me from making transactions with that money. I would request the icici bank to immediately unblock my card so that i can spend the remaining available credit limit. Thank you. Was this information helpful? | |||
Aug 21, 2019 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jul 19, 2019 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (594978) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
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