ICICI Bank — Icici bank wrong information provided for metro debit card

Address:

Gurgaon, Haryana, 122011

Hi icici team,

Your company representatives came to my company to open my salary account and offered me range of benefits. One of them was metro debit card for which one time joining fees was told as 300 inr to which i agreed and applied for with. Now i came to know from my friend that there is an annual fees of 300 inr as well on the card which i found on the website also which was hidden from me.

I called by all your channels but no one is able to cancel the request although there is no intimation on my email and phone that the card has been applied. This really strange behaviour from a reputed bank.

On complaining online on consumer complaints my card has been cancelled and refunded but inr 100 was deducted for the card which has not been refunded. Urge you to refund the same as well into my account.