[Resolved] ICICI Bank — ICICI Cash deposit machine error and money not credited to account

Annie Sneha Premkumar

Jan 19, 2022

Address:

Tenkasi Branch

I made a cash deposit on 01/19/2022, by the time 14:33:36 on machine no: 0061291HRY on Tenkasi ICICI Bank branch.
Once cash was deposited, I received a slip saying "TROUBLE SORRY, MACHINE IS OUT OF SERVICE"
And I have not received any money back from the machine and my money is not credited in my account as well.

This is simply a fraud caused by ICICI bank.

Account No for which money was deposited : xxxxxxx43595

Please help me get my money back

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Feb 20, 2022

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2022

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (916062) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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Comments

Aadilkhan12345678

from Lucknow, Uttar Pradesh

Oct 8, 2022

Hello,
This is Mohd Adil from Jankipuram Lucknow and i m icici account holder my a/c. no.[protected].
I was going to ICICI Bank Jankipuram branch. for cash deposit Amount @15000/- on 06/10/2022, by the time 02:30 PM.
cash was not deposited, I have not received a slip saying "TROUBLE SORRY, MACHINE IS OUT OF SERVICE"
And I have not received any money back from the machine and my money is not credited in my account as well. please consider to this.
Thanks.

Mohd Adil
ICICI BANK
A/c. No.[protected]

Please help me get my money back

Naveen Kumar Rastogi

Jul 1, 2023

Hello,
This is Naveen Rastogi from Thakurganj Lucknow and iam icici account holder my a/c. no.[protected].
I was going to ICICI Bank chowk branch. for cash deposit Amount @52000/- on 01/07/2023, by the time 08:12 PM.
cash was not deposited, I have not received a slip saying "TROUBLE SORRY, MACHINE IS OUT OF SERVICE"
And I have not received any money back from the machine and my money is not credited in my account as well. please consider to this.
Thanks.
Naveen Rastogi
ICICI BANK
A/c. No.[protected]

Please help me get my money back