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ICICI Bank Complaints & Reviews

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Updated: Aug 25, 2026
Complaints 23793
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ICICI Bank reviews & complaints page 157

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N
Naitik Yadav
May 23, 2022
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Sie-ON 18 MAY icici recruiter was called me and take 500 rs For the test and sequrity Amount Of money. I was paid the amount By Phone pay...
Info Given below.

Union Bank of India
Account holder name - naukri.com
Account Number- [protected]
IFSC code- UBIN0541214

The fraud Hr Recruiter phone no- [protected], [protected]

Please if Possible so back to my money thanku sir..
ICICI Bank customer support has been notified about the posted complaint.
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    Nagesh Tembhurnikar
    May 23, 2022
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    Dear Sir,
    I, Nagesh Tembhurnikar, have my PF account[protected].
    I have newly seeded the ICICI bank account in KYC section.

    I have made this request on 12/05/2022. But It is still showing KYC pending approval.
    I am unable to do the PF transaction unless it's completed and I have an urgent need for this.

    Could you please do the needful to the concerned department to complete this KYC pending.
    ICICI Bank customer support has been notified about the posted complaint.
    Verified Support
    May 24, 2022
    ICICI Bank Customer Care's response
    Dear Customer,

    We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

    Regards,
    ICICI Bank Customer Service Team
    May 25, 2022
    Updated by Nagesh Tembhurnikar
    Hi,

    No one has contacted me yet from ICICI bank.
    I am adding the contact details here
    M.No.: [protected]
    Email : [protected]@gmail.com
    Hi,

    No one has contacted me yet from ICICI bank.
    I am adding the contact details here
    M.No.: [protected]
    Email : [protected]@gmail.com
    I have updated my ICICI banking account on the PF portal on 29th of Sept 2022 and its still on Verification in Process. Why dont the ICICI verification dept change the status to Approved so I can start using as I am in need now.
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      W
      Wait&Watch
      May 23, 2022
      Resolved
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      Resolved

      I had a loan with Icici bank for my commercial vehicle Maruti Wagonr HR38V4695 and Loan Account Number [protected] which is already closed. Now i am requesting to get NOC on my communication address i.e. H no: 380, Street No: 4, Shyam Colony-Sehatpur Faridabad, HR 121003. Please issue my NOC.

      customer.[protected]@icicibank.com
      Loan Number: [protected]
      Name: Himanshu Rai
      Vehicle Number: HR38V4695
      Mobile: [protected]
      Email: rohitsingh.[protected]@gmail.com

      Thanks
      Himanshu Rai
      Jun 23, 2022
      Complaint marked as Resolved 
      ICICI Bank customer support has been notified about the posted complaint.
      Verified Support
      May 23, 2022
      ICICI Bank Customer Care's response
      Dear Customer,

      We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

      Regards,
      ICICI Bank Customer Service Team
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        P
        Pramod Dugar
        May 23, 2022
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        ICICI Bank — icici only vimal vaatsalya bonds redeemable

        LAXMI PAT GIRIA
        May 23, 2022

        I have been issued one icici only vimal vaatsalya bond money multiplier
        Bond-private placement series r/bpn/99/1 face value of which rs. 1000/- only issue date : 01.07.1999, redemption date : 01.01.2018 with a tenure of 18 years 6 months bearing bondholder no 0000001, certificate no. 8711,
        Assam sales corporation - agent : reliance industries limited (Textile division). No. Of bond - one and distinctive no.[8711]. As mentioned in the bond that all communications should send to icici infotech services limited, unit : icici only vimal vaatsalya bonds, maratha mandir annex. Blut i am not getting any e-mail address from the bond or your site.

        Now what i have to do and how redeem the bond at an early date.

        Request to recover my hard earned money.

        Thanking you.
        ICICI Bank customer support has been notified about the posted complaint.
        Dear Customer,

        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zz7) in the subject line of your email. Our official will assist you.

        Regards,
        ICICI Bank Customer Service Team
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          S
          Saurabh.banerjee
          from Pune, Maharashtra
          May 23, 2022
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          My account (icici bank account) was charged multiple times for insufficient fund on the same day
          1. ECS / NACH Return as per the website should be Rs500/-, i was charged Rs590/-, no mention of extra gst
          2. I have been charged multiple times (ECS/NACH Return) on the same day, this is not as per the RBI guidelines.
          ICICI Bank customer support has been notified about the posted complaint.
          Dear Customer,

          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzc) in the subject line of your email. Our official will assist you.

          Regards,
          ICICI Bank Customer Service Team
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            J
            JavedSha
            from Walajapet, Tamil Nadu
            May 23, 2022
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            Hello there,

            I need a clarification against my Credit card. When I applied for credit card from ICICI bank. They clearly mentioned the teams. This card has 'No joining fees' and 'Annual fees'. With the credit limit of Rs.3 Lakh.

            Now, recently(22/05/2022) I have received my credit card statement. In that statement it has included Rs.500+GST(Rs.90) total Rs.590 as a joining fee.

            What is happening here...? I have already made a complaint against my Credit card limit. Still no reply from anyone. I haven't received my credit limit as Rs.3L. Now I'm getting joining fee for no joining fee credit card from ICICI Bank.

            What is really happening.! Is that ICICI Bank doing this kind of scam to everyone. getting people into Trap. Getting money from innocent people in Fraudulent way.

            I need a Clarification from your side. I Need a Solution for this problem.

            I have shared my statement Screenshot for your reference. Kindly have a look.
            ICICI Bank customer support has been notified about the posted complaint.
            Verified Support
            May 23, 2022
            ICICI Bank Customer Care's response
            Dear Customer,

            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zyx) in the subject line of your email. Our official will assist you.

            Regards,
            ICICI Bank Customer Service Team
            May 28, 2022
            Updated by JavedSha
            Kindly Double Check the Email: [protected]@icicibank.com

            Email not sending to this email ID.
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              P
              Pooja Rai7
              from Pune, Maharashtra
              May 23, 2022
              Resolved
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              Resolved

              My name is Pooja Rai, i updated my bank account number on UAN portal for verification on 10th May 22 and it is still in pending statud.i spoke to customer care several times but got different answers all the time.I wrote an email too but they refused to help via chat stating it is confidential .I am not asking you to share any confidential information, i am just reminding you to complete the verification process.
              Jun 26, 2022
              Complaint marked as Resolved 
              ICICI Bank customer support has been notified about the posted complaint.
              Verified Support
              May 23, 2022
              ICICI Bank Customer Care's response
              Dear Customer,

              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05zzt) in the subject line of your email. Our official will assist you.

              Regards,
              ICICI Bank Customer Service Team
              HI Pooja,

              Was this issue resolved for you, i have the same issue and not sure where to go or whom to ask

              Ajit
              Pooja Rai7's [Complaint's author] reply, May 28, 2022
              Same problem with me.No resolution as of now.
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                R
                RiyaSingh23
                from Meerut, Uttar Pradesh
                May 22, 2022
                Resolved
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                Resolved

                Hi team

                I have 2 bonds in ICICI in money multipler bonds category and their Redemption date is coming 27/may/22.
                I want to know what could be the next step from your side to receive the money or how will I get the money because no bank account linked with that bonds. I have mailed 4-5 times to investor's relations as well as goi bonds also but no response from there side

                Bond holder number:-2023357, 2023047

                Please respond as soon as possible it will be very needful because your services already making customers demotivated by our behaviour as no response from your side
                Jun 23, 2022
                Complaint marked as Resolved 
                ICICI Bank customer support has been notified about the posted complaint.
                Verified Support
                May 23, 2022
                ICICI Bank Customer Care's response
                Dear Customer,
                We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0602m) in the subject line of your email. Our official will assist you.

                Regards,
                ICICI Bank Customer Service Team
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                  R
                  Ruchi in China
                  May 22, 2022
                  Resolved
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                  Resolved

                  My name is Ruchi Baletia. Few days ago, after a transaction, my user id and debit card was suddenly blocked. I need to use my bank account for various purposes everyday including stock trading sometimes. This sudden blocking of my card is causing me monetary loss.

                  I received an email asking me to call the customer care number [protected] to get it unblocked but the number is not connecting (out of service) . I tried with some other phones too and had the same problem. I tried other customer service numbers too and they all disconnect within seconds

                  I have been ICICI bank customer for almost 10 years. But I have never received a good response or resolution regarding any issues. Mostly I have been ignored. I am even afraid to do any transations using the bank anymore. It feels like the bank does not want me to use my own money and hence blocking the card is a good way of not letting me use my money. Horrible service.
                  Jun 25, 2022
                  Complaint marked as Resolved 
                  ICICI Bank customer support has been notified about the posted complaint.
                  May 22, 2022
                  Updated by Ruchi in China
                  Please reply
                  Verified Support
                  May 23, 2022
                  ICICI Bank Customer Care's response
                  Dear Customer,
                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a06030) in the subject line of your email. Our official will assist you.

                  Regards,
                  ICICI Bank Customer Service Team
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                    P
                    prasad bhuyan
                    May 22, 2022
                    Resolved
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                    Resolved

                    I can't understand what is the ICICI banks issue. I see so many of these charges applied on my bank account without information from bank. This seems to be a scam run by ICICI on their loyal customers of so many years. prasad.[protected]@gmail.com if the bank would ever try to resolve it
                    Jun 22, 2022
                    Complaint marked as Resolved 
                    ICICI Bank customer support has been notified about the posted complaint.
                    Verified Support
                    May 22, 2022
                    ICICI Bank Customer Care's response
                    Dear Customer,

                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yqs) in the subject line of your email. Our official will assist you.

                    Regards,
                    ICICI Bank Customer Service Team
                    Hey ..the same happened with me as well. ICICI Bank charged me for insufficient fund 9 times on the same day (multiple instances). ICICI Bank is cheating & looting their customers this way.
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                      A
                      Ajaytkk6
                      from Srinagar, Jammu and Kashmir
                      May 22, 2022
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                      Address: HNO.2 LANE NO.6, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU, VASKI VIHAR BARNAI JAMMU

                      My refund amount transfer SMVDSB through icici bank 10/05/2022 my card no. 7122 Ecom payment but till time my account not showing this transaction. So ICICI Bank provide me ARN No. 8521522213021871396884 Tracking payment but nobody any result.
                      ICICI Bank customer support has been notified about the posted complaint.
                      Dear Customer,

                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yga) in the subject line of your email. Our official will assist you.

                      Regards,
                      ICICI Bank Customer Service Team
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                        R
                        Rsmslve
                        from Kanpur, Uttar Pradesh
                        May 22, 2022
                        Resolved
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                        Resolved

                        I have made a icici bank credit card payment of Rs 25000 through postpe credit card payment app and it was showing successful transaction on date 25 April 2022 but transaction amount not credited in my icici bank credit card and same on 12 may 2022 payment got reversed after 18 days similar we have called/mailed multiple times on your customer care support no one helped over this due to lack of payment now bank charged the penalty & interest of non-payment and same our cibil score also impacted where this is a clearly fault or lack of icici bank payment gateway and they not credited amount in credit card and charged the penalty
                        Revert us as soon as possible because only your gateway/bank is responsible for all this and same my credit score impacted or penalty charged due to late payment processed by you so only you are responsible for all this mash up..Revert us or reverse the credit card late penalty charged due to your lack of.otherwise we will file a legal complaint on this as you people already mention that all failed payment will reverse with in maximum 7 days otherwise all the penalty and charged will borne by bank..

                        Payment date -25 April 2022

                        Payment Reference number –[protected]

                        Payment reverse date -12 may 2022
                        Jun 23, 2022
                        Complaint marked as Resolved 
                        ICICI Bank customer support has been notified about the posted complaint.
                        Verified Support
                        May 22, 2022
                        ICICI Bank Customer Care's response
                        Dear Customer,

                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr2) in the subject line of your email. Our official will assist you.

                        Regards,
                        ICICI Bank Customer Service Team
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                          S
                          saransh shajwani
                          May 22, 2022
                          Resolved
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                          Resolved

                          A refund was generated by swiggy in my account which is not reflected in my account.
                          My RNN number is[protected]
                          Jun 22, 2022
                          Complaint marked as Resolved 
                          ICICI Bank customer support has been notified about the posted complaint.
                          Verified Support
                          May 22, 2022
                          ICICI Bank Customer Care's response
                          Dear Customer,

                          We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yr7) in the subject line of your email. Our official will assist you.

                          Regards,
                          ICICI Bank Customer Service Team
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                            S
                            SHAHIN AHAMED.I
                            May 21, 2022
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                            16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                            Please do needful...
                            ICICI Bank customer support has been notified about the posted complaint.
                            16 th may 2022 i swiped 15900rs on pinelab machine...after few minutes I void that transaction...still 21st may that void transaction amount not refunded..
                            Please do needful...
                            Dear Customer,

                            We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrc) in the subject line of your email. Our official will assist you.

                            Regards,
                            ICICI Bank Customer Service Team
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                              G
                              Gokul Nath Nataraj
                              from COIMBATORE, Tamil Nadu
                              May 20, 2022
                              Resolved
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                              Resolved

                              Address: Ram Nager Branch, coimbatore, tamilnadu

                              Respected team

                              my name is Gokulnath ICICI Bank, coimbatore collection team Call us from ICICI Bank and you will be backed up by Balaji Personal Loan and Credit Card Bill. They say they have to build it I have said more than 100 times that I am not Balaji But again and again they call me and harass me and they are the ones who have to save me from this.
                              Jun 24, 2022
                              Complaint marked as Resolved 
                              ICICI Bank customer support has been notified about the posted complaint.
                              Verified Support
                              May 22, 2022
                              ICICI Bank Customer Care's response
                              Dear Customer,

                              We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05yrr) in the subject line of your email. Our official will assist you.

                              Regards,
                              ICICI Bank Customer Service Team
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                                K
                                kartik410
                                May 20, 2022
                                Resolved
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                                Resolved

                                Register mobile number:- [protected]
                                Recently purchased in 17 January 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account. Ihave also payment slip photo I attached.
                                Jun 26, 2022
                                Complaint marked as Resolved 
                                ICICI Bank customer support has been notified about the posted complaint.
                                Verified Support
                                May 20, 2022
                                ICICI Bank Customer Care's response
                                Dear Customer,

                                We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

                                Regards,
                                ICICI Bank Customer Service Team
                                Recently purchased iphone in February 2022 to croma retail that time cashback will be credit in account in 120 days but today till not credit Cashback in my account.
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                                  H
                                  Haardshah
                                  from Surat, Gujarat
                                  May 20, 2022
                                  Resolved
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                                  Resolved

                                  Address: Surat

                                  I purchased an iPhone 13 in January which had a 6000 rupees cashback offer and it was supposed to be credited within 120 days
                                  It has been more than 120 days and has not been credited yet
                                  I cannot reach an executive to talk to due to call assist which asks for atm card or account number along with 4 digit pin
                                  How am I supposed to give you atm pin
                                  Jun 20, 2022
                                  Complaint marked as Resolved 
                                  ICICI Bank customer support has been notified about the posted complaint.
                                  May 20, 2022
                                  Updated by Haardshah
                                  It is not resolved
                                  Verified Support
                                  May 20, 2022
                                  ICICI Bank Customer Care's response
                                  Dear Customer,

                                  We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05w8n) in the subject line of your email. Our official will assist you.

                                  Regards,
                                  ICICI Bank Customer Service Team
                                  How many days it took to recieve the cashback brother???
                                  I am facing the same problem. I have still not received the cashback. This is pathetic.
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                                    K
                                    Keerthi K Das
                                    May 20, 2022
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                                    I didn't applied for picture debit card but still I recieved one and an amount of 588 was deducted from my bank account as joining fee+ gst without my knowledge.
                                    ICICI Bank customer support has been notified about the posted complaint.
                                    Dear Customer,

                                    We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05vok) in the subject line of your email. Our official will assist you.

                                    Regards,
                                    ICICI Bank Customer Service Team
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                                      A
                                      from Gurgaon, Haryana
                                      May 19, 2022
                                      Resolved
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                                      Resolved

                                      Address: delhi

                                      Credit card no. Credit Card No. xxxx xxxx xxxx 0006

                                      This email is in reference to the late payment fee and interest charged to my ICICI Amazon credit card ended 0006 of Rs 500 plus GST & Interest of Rs 354.74 plus GST. in current month statement (May). I would like you to highlight the issue of delay in payment. I have not received the credit card statement from the date of issuing this card Due to the non-receipt of the statement, I am facing an issue of making the payment. But after that I have tried to make this payment with Amazon card payment option but due to similarity of ending card i have paid in wrong card. of icici bank. I am also attaching payment receipts in support of payment done.
                                      I had made this due clear on 1st of May 2022. after self reconciliation.
                                      So request you to please reverse these charges for frist time gesture.
                                      Even though I am still suffering, the amount wrongly paid to card ended at 0005 on 22th of april 2022 and if you also charged this much then it will be difficult to repay this amount.
                                      Thus, I request that you kindly waive the late payment fee and interest charge, for this time only, it was impossible for me to make the payment.

                                      I had tried to pay my dues on 22nd but wrongly due to similarity in number and card it goes to different cards.
                                      I also request you to provide a hard copy of the statement as well on a monthly basis. please go through the below payment details and advice how i can get my back ..

                                      Thanks & Regards
                                      Anoop
                                      Jun 19, 2022
                                      Complaint marked as Resolved 
                                      ICICI Bank customer support has been notified about the posted complaint.
                                      Verified Support
                                      May 19, 2022
                                      ICICI Bank Customer Care's response
                                      Dear Customer,

                                      We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05ual) in the subject line of your email. Our official will assist you.

                                      Regards,
                                      ICICI Bank Customer Service Team
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                                        R
                                        Raj Vennav
                                        May 19, 2022
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                                        Unauthorised deduction of 1000 by google play
                                        ICICI Bank customer support has been notified about the posted complaint.
                                        Dear Customer,

                                        We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a05tpb) in the subject line of your email. Our official will assist you.

                                        Regards,
                                        ICICI Bank Customer Service Team
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