[Resolved]  ICICI Bank — ICICI Corp Bank Imps Fund Transfer-Timed out, money debited, not credited to beneficiary, not refunded

Address:560048

I have made IMPS transaction on 14-DEC-2016 and transaction reference no. is[protected] for 1, 00, 000. But transaction timed out and got message saying status will be updated in 3 days. The amount is NOT credited to beneficiary bank account till now and not returned to my account as well. The account no. is not valid for transaction reference no.[protected]. I have tried NEFT transaction on the same day and it's failed with account unavailable and amount credited back. But IMPS transaction amount is not credited back till now.

I have corrected account no and made another NEFT transaction on 15-DEC-2016 which has been credited to beneficiary bank account on the same day and transaction reference no is [protected].

I have raised compliant and compliant no is SR[protected]. But compliant closed with amount has been credited to beneficiary bank account. Actually amount has NOT been credited to beneficiary bank account which made through IMPS.

Could you please help me to resolve this issue and credit my 1, 00, 000 to back into my account?
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Jan 11, 2017
Complaint marked as Resolved 
Submitted complaint in the branch on 03/01/2017 and resolved after a week.
ICICI Bank customer support has been notified about the posted complaint.
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