[Resolved]  ICICI Bank — ICICI credit card cannot be cancelled

Address:Pune, Maharashtra, 411057

I have moved out of india. They are just would not cancel the credit card as they would receive yearly fees. I have already paid. Money without using the card after coming here. Whenever i raise a request to cancel it, they close it saying that please use payback points before raising the request. When they know that i wouldnt be able to. They have just made a scheme to fool people.
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Dec 7, 2016
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Nov 06, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3laq5_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Yes. I ve had the same experience with ICICI. They mis-guided me to choose a credit card and gave me a premium credit card. And now when I want to cancel this card they are asking for joining fees to close this card.

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