Hi team,
This is regarding a fraud transaction done by people from icici credit card team [as mentioned by those people], i am going to write whole details below.
I got a call from [protected] number [on 21/08/2018] saying that lady is from icici cc team, and was asking for the feedback of icici card, i provided all the input that she asked.
Got a call from lady, saying icici will be giving me more then 9000 rs as cash, as my point has got expired, so i told how i should be-leave on you, then she shared all the info of my cc and told if i have all the info of your card then now you can be-leave on me. So i did. And later they asked me to share otp that i shared [by mistake], and more then 9000 rs go deducted from my account.
I called to bank, and bank told we can not do any thing [that's very bad response from icici bank], called to same fraud guy multiple time but he / she never picked up the call.
Today 24/08/2018 again i called [[protected]] to them from different number, and some how he picked up the call. I asked about my money then he told we will revert back that in 10-12 days, i told your voice is getting recorded and i will be sharing this to bank and police people then he told yes sir you can give i don't have any issue.
Also he mentioned he got all the details of my card from bank people, and these people asked me to call you and do all these stuff. Then again i told repeat this sentence as it's getting record and i want to show this to bank, so he repeated the same again.
I am really upset with bank people, as a customer we are using the service provided by bank, and bank also understand there existence are there because o[censored]s only. If we call will refuse to take cc services from them then they will be in big trouble.
Hope some one will feel the pain as 9000 rs is not a small amount, and will do or track these people from where they called, what they did with this money and who is the person that is providing them all the support.
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