[Resolved]  ICICI Bank — icici credit card harressment

Address:

Mumbai City, Maharashtra

TheDear Sir / Madam, I “Prashant Kuttan Acharya” was using ICICI Bank HPCL Silver Credit Card in 2006 and due to personal and family problem I could not do the payment. In 2014 I received a call from your bank and I did the entire payment of my total outstanding amount of Rs. 57011.45/- for my card no : [protected]. My payment started on 28/03/2014 and ended on 22/11/2014. Mid of December 2014 I got a call again from your bank and Shashi is the executive who gave me a call and said there is a amount outstanding for card. I told her that I had only one card and I already cleared the payment. But she said that 2 cards were issued to me. I need to understand if I had applied for one card how is it possible that 2 cards were issued. Shashi says there are 2 application form . I meet Mr. Mehul Patel also at Andheri Seepz ICICI office. I discussed with him also the same I applied for only 1 card then how is possible that 2 cards is issued. I request Mr. Mehul Patel to check if there are 2 application forms as I was sure there is some miss use of my documents so to confirm I requested Mehul Patel to show me both the application forms. 2nd card no: [protected] outstanding amount: Rs. 29332/- Shashi directly sent me both the application form copy at my residential address. when I checked both the application forms 1 was correct which I had done the payment and cleared all the dues, 2nd application form was not filled by me and the signatures were also not mine. There is a vast difference in my signature. And it’s clearly seen that someone has miss used my documents and used the card. Because on application form there are multiple stamp like 2004, 2005, 2006 & 2008.. When I communicated the same to Shashi she said she knew I will tell that it was a forged . Mr. Mehul Patel was also not ready to listen and said to do a FIR and give a copy. Next day Shashi again called me up and when I asked her to give mail ID she said first you do the FIR and then she will inform how to send her the FIR copy. I communicated the same to Shashi but she is not ready to listen and every day she calls me and say to make the payment ( do settlement) I told her why ing you should I do the payment for the card which I have not used. But she is not ready to listen. Today also she called in the morning 5/2/2015 at 10.30am and said I will again call you tomorrow at 2pm and I should inform her what have I decided weather I will do the payment or not. Shashi calls me from a landline nos:[protected] / 64571395 She calls with only one intention that I should do the payment . I need your intervention to sortout the issue. I had sent a mail earlier to the nodal officer of icici bank on 06/02/205 but I have not received any revert as on date 11/2/2015. Thanking you, Regards, Prashant Kuttan Acharya [protected].