ICICI Bank — ICICI Credit Card Scam | I have received wrong ICICI Credit Card | ICICI Credit Card Replacement Issue.

My Self Mohamed Javed, On 19 Apr 2022, I got selected for pre-approved Credit card from ICICI Bank with Credit limit of Rs.3L and No joining fees & No annual fees criteria.

I accepted the credit card offer from icici bank. Then I Applied a Coral (VISA) Credit Card with the above mentioned criteria. And I Double Checked with the ICICI Bank Credit Card Customer Care. And they confirmed the above criteria. Then I procced further for Online KYC with ICICI Bank. After few days later I got text message from ICICI Bank. Which is "Congratulations! Welcome to ICICI Bank Credit Card. Your Application has been Approved and your new card will be delivered in 7 Working days".

Few days Later, I received User ID(Net Banking) login details from ICICI Bank. Then I registered Online Banking. In Net Banking I saw my Coral Credit Card Details with the Credit limit of Rs.20000 mentioned in it. Initially I thought "this credit limit might be change after I receive the physical card".

2days later on 26 Apr 2022, I got my speed courier. I have received ICICI Bank 'Platinum Credit Card' with limit of Rs.20000 and My Name is in card was in incorrect. Then I again check with my credit card details in ICICI net banking. It Shows the Coral Credit Card with same Card No and CVV No. And aslo same credit limit Rs.20000.

Then I try to report this issue to ICICI credit card customer care. They are not responding properly. And they are simply saying "Sir, Use this Card for 6month then you request to upgrade to the Coral Card with limit of Rs.3L."
Then they Hang out my Call and then are started Ignoring my calls.

Next day I went to the nearest ICICI Bank. Then I explained everything to them. They simply said "Sir, We can't do anything about it. You need to make a call to the ICICI Credit card customer care. They only can help you regarding this issue. sir."

Then I tried to connect with ICICI Credit card 24/7 support from ICICI IMobile App. Then again I explain this situation to the customer care. They Simply replied "Sir, Sorry for that inconvenient. in our system your card is showing as New Platinum Credit card with credit limit Rs.20000 with the same Card name correction".

Shockingly, And they also said this "Sir, This is the kind of trick which is used by the credit card applying Section to make customers to buy an credit card from ICICI Bank. Regarding your credit card. Sir use this card for at least 6month. Then only you can rise the request to change the card and Credit limit.".

Now I'm not getting any response from anyone regarding my credit card replacement from ICICI Bank. Kindly Help me on my Situation.

Here I have shared some of reference images. Kindly Have a look.

Thank You,

Email Me: [protected]@outlook.in