ICICI Bank — ICICI Credit Card - waiver of late payment & interest charges

ICICI Bank — ICICI Credit Card - waiver of late payment & interest charges

P PrashantSingh11 from Ghaziabad, Uttar Pradesh Feb 6, 2023 Feb 6, 2023 This thread was updated on Feb 6, 2023

I am regular user of paying payment of ICICI credit card before time. I have not received reminder for December 2022 statement and the last date was 15th January 2023. Due to which there are late payment fees, Interest charge applied on the statement. Can these late payment & interest charges be waived off given the history of timely payments and good purchase history. Was this information helpful? No (0) Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
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ICICI Bank Customer Care

from Mumbai, Maharashtra

Feb 6, 2023

Verified Support

Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0n6m7) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

PrashantSingh11's [Complaint's author] reply, Feb 9, 2023

Hi Team, I have sent email as advised. I will await your call/reply towards resolution of the complaint.

PrashantSingh11's [Complaint's author] reply, Mar 11, 2023

The complaint has not resolved yet.