[Resolved]  ICICI Bank — ICICI Demat Account charges

Address:600089
Website:ICICI bank

I have a Demat account in ICICI bank for 4 years now. When I checked my bank transactions and I found that there is one debit transaction '40001387 DP CHGS TILL OCT-16'---- INR 805.00'.

At the time of opening the Saving account i had requested only for savings and current account. And that time ICICI representative told me that demat account is free of cost and it will never be charged.

I have not used this demat account a single time. In fact i was not knowing that i have a demat account with ICICI bank. Today only i have come to know that i have a demat account with ICICI bank. this is completely unacceptable and please refund my amount.
my account # is[protected] and my phone number is +91 [protected].
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Jan 1, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 01, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

The ICICI ATM provided in IOCL HEAD OFFICE, Bandra Mumbai 400051 is not working for three weeks. Complained to this bank but no action. They say they have no cash.

On the other hand their relationship managers are delivering cash up to Rs 10K to certain select customers at their residence.
ICICI Bank Customer Care's response, Dec 1, 2016
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Dear,
customer care i tried to transfer some amount through NEFT i entered the grid value correctly but its shows disabled, to enable please call 24hrs customer care. I call lot of time from morning but no response i cant reach the agent, help me to clear
ICICI Bank Customer Care's response, Dec 1, 2016
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a3phtk_aaab) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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