ICICI Bank — Icici demat account, untold charges for demat account

I am ravi, 757.17 rupees has been deducted from my account as (Dmc/in dp chgs till feb-23) on 30-mar-2023 and 352.82 rupees has been deducted from my account as EBA/PUR_PRIME299 ON 07-Fen-2023. I have never used my demat account till now.

They told me by the icici representative that it is free of cost and it will never be charged/deduct money and also i did not get any deduction message alert in my mobile which is registered with mobile banking with icici.

When i created the demat account, i was not told about the dp charges, it was told me by the icici representative that it is free of cost and it will never be charged and also i did not get any message alert in my mobile which is registered with mobile banking with icici.. This is completely unacceptable and please refund my amount.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Ravi,

We are here to help you. We request you to email us your concern along with your contact details at [protected]@icicibank.com. Please mention the UID (a0r4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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