[Resolved] ICICI Bank — icici digital river fraud

Kumarappa

from Mumbai, Maharashtra

Address:

602105

Sir

Every month begining my icici account is debited with rs 797.68 for no reason.

The following alert mail is recieved today.

"a purchase of inr 797.68 has been made using your debit card linked to icici bank account xx2653 on 31-oct-17. Info: vsi*digital riv."

I am really worried about the security of my account and even thinking of closing my account with icici.

Please resolve it immediately.

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Dec 2, 2017

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 31, 2017

ICICI Bank Customer Care's response Dear Kumarappa,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4jprb) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team