[Resolved]  ICICI Bank — icici executive:sudarsan ([protected]): block mailing and touching

Address:Bangalore, Karnataka

Dear icici,

My icici credit card no:[protected]. My due amount is 35952.61/- and due date is 7-feb-2018. Due to some finance problem last two months i didn't pay the minimum amount. The executive mr. Sudarsan his mob: [protected] came to my home and collected cash 15000/- re no: [protected] on[protected] and i told him i will try to make the remaining amount on this month 18 it self before that i am going to request for interest wave off.

Then i got the mail from mayank (Mayank. [protected]@icicibank.com) and i replied and requested for wave of some amount on[protected] but till i didn't receive any mail from mayank.

Then today i got call from again sudarsan-[protected] and i told him i sent a mail to mayank once i will get the clarification then only i paid the amout or i will pay the next month like that then he was block mailing me on phone call. Will be coming to your home and collecting if required our manager mayank (Mayank. [protected]@icicibank.com) come to your home and will collecting the money with in 5 min. I told him i am not in bangalore at present i am in chennai. He is not at all liston my word.

Please take the action on this person. Already i paid the 15000/- on[protected] and today also i paid through on line 13000/- trn no:[protected]. I requested to mayank. If i didn't get the wave off on interest then remaining amount at least min amount i will pay coming bill cycle.

Best regards,
Hanumantha reddy v
[protected]
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Mar 17, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 14, 2018
ICICI Bank Customer Care's response
Dear Hanumantha Reddy,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Recharge my Jio number [protected] by RS 349 on 10th February 2018 at aroundcall12:10 p.m. from Bhim upi no [protected]@upi from SBI amount deducted but recharge not done.
Please refund my money.

ICICI Bank Customer Care's response, Feb 14, 2018
Verified Support
Dear Customer (sandip2018),

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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