[Resolved] ICICI Bank — icici fastag customer id : 10818787

Saran Karthi

from Warangal, Telangana

Address:	641023
Website:	ICICI FASTAG

I applied for an fastag on 03/10/2018 and was doing follow0up with customer care team about the status. On 12th october, they said it will get dispatched soon.

Now on 14th october 2018, i called them for status but they said document is mismatched and intimation was given to me earlier through sms

I didn't receive such sms and asked them what is next?

They said to re-upload the document and it will take another 8 working days.

Moreover, customer care guys are very unprofessional while they talk and felt very bad about my wrong decision to go with icici fastag

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Nov 24, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Oct 15, 2018

ICICI Bank Customer Care's response Dear Saran Karthi,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5el1q) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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