[Resolved]  ICICI Bank — icici fastag grievance

Fastag id: 10981900
I regularly travel btwn blr & nelamangala if paid 35 at kulumpalya toll then they wud leave at chokkenahalli toll freely. If im going half way not till chokkenahalli they charge 18 at kulumpalya toll. I used icici fastag they r charging 35 at both the toll which is 70per side and round trip charged 140 to pass two toll and round back.
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Feb 21, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jan 18, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a0651e) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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Hi
I have called Customercare for 8 times and for last 3 months for tag replacement. I was changed for tag replacement 1.5 months back on Sep 5th but as of Oct 19th still I didn't receive the tab. Very poor customer service

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