[Resolved]  ICICI Bank — icici fastag service

Address:638004
Website:fastaglogin.icicibank.com

I already raised 2 complaints from dec-2018 for fasttag replacement and till they saying.

There is no proper customer service from icici and arrogant in treating customer.

Dailed customer care number and selected language as english but it was attended by hindi speaking person. I asked to speak in english "if you want to continue in hindi speak with me or disconnect it".

Customer id: 10130523
19/12/2018 19:45:41 cmp[protected]
15/02/2019 12:38:57 cmp[protected]

@icici, if you are not able to provide a service. Stop your service m*f*r.
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Mar 24, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2019
ICICI Bank Customer Care's response
Dear Customer,

We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a5ozn4) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

My account has dormat because my branch 100 km away my home so please my account reactive my account no[protected]
Afrojahamad6's reply, Feb 9, 2019
So please
ICICI Bank Customer Care's response, Feb 21, 2019
Verified Support
Dear Customer,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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