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ICICI Bank — icici - [protected]@ease

I am following up with icici to close my [protected]@ease form
It has been pending since last 6 weeks
One of the branch at sec -76 noida said they are unable to accept request after 15 days
After which i raised the complaint in sec-50 branch (14th feb)
After 12 days they closed my sr[protected]th feb)
Now on 9th march since the issue is not resolved as yet they are saying they cannot help me in the branch i should write email to customer care.

Please help in resolving this issue this is highly unprofessional
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Mar 10, 2018

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    ICICI Bank
    Customer Care Service
    Customer satisfaction rating
    57%
    Complaints
    19173
    Pending
    2989
    Resolved
    9746
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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