[Resolved]  ICICI Bank — icici mab charges due to irresponsible employee

Address:East Singhbhum, Jharkhand, 831009
Website:www.ICICIBank.Com

I went to icici bank 6 months ago to close my icici account as it was a salary account, and open a savings account. The person told me my account was closed and opened a new one for me. After six months, my investment agent mistakenly sent money from my monthly income scheme to my old icici account. The icici representative had not done his job right and did not close my account. Since the account was not closed, the money got deposited and about rs 10, 000 got deducted as mab charges. The worst part is that the new account i had opened had very large balance, so my relationship with icici had large balance, but my accounts were not linked. If he had linked the two accounts then mab charges wouldn't have been applicable.

Please do not make me pay rs10, 000 for incompetence of your employee and refund my money.

My account number is[protected]. My name is shyam narayan singh
Was this information helpful?
No (0)
Yes (0)
Jan 24, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Dec 24, 2017
ICICI Bank Customer Care's response
Dear Shyam Narayan Singh,

Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information