[Resolved] ICICI Bank — icici merchant

baljeet kaur

from Mumbai, Maharashtra

Address:	Gurgaon, Haryana, 122002
Website:	www.icicibank.com/Personal-Banking/cards/debit-card/debit-cards/merchant-services.page

Hi,
A transaction of 2 lakhs has been done on my terminal machines and its been more than 3 months that they have not release to my account by icici bank
This is mental harassment as they are not readily reachable on phone and nt replying to my email's.
Please help
Tid : 88204669
Mid : [protected]
Transaction amount : 200, 000
Card num : 4854 98xxxxxx6788
Date : 15/11/17
Batch num : 000006

Many thanks,
Bk

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Mar 15, 2018

Complaint marked as Resolved

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Feb 06, 2018

ICICI Bank Customer Care's response Dear Baljeet Kaur,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4rd1h) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Mar 23, 2018

Updated by baljeet kaur Hello,

Today I have got then amount but without any logical explanation that why amount has been holded for so long and above all 6000 deducted from intial transaction.This is absolutly ridicoulsly and unnecessary mental harrasment.
The problem is still not resolved.Bank should not think that they have right to treat any of their customer as per their wish.COnsumer care i request to look into this mattar and help me getting the entire amount.

thanks,
baljeet