ICICI Bank — icici merchant cheating with customer.

Pavikavi

from Chennai, Tamil Nadu

Address:

600078

I am using icici swipe machine for last one year now they deducted (1000+180 GST, 1000+180 GST and 999+179 GST) 3538 rupees for some installation and AMC fees.
I didn't placed any request they themself deducted the amount without informing me, After plenty of time i called to customer care then raised a case 51796819.
now they closed and saying there is no mentioned TID available, but i have all details and will share if they want it clearly shows ICICI merchant services is cheating
and doing big fraud with the customers.

I am totally unhappy with icici merchant service and would not suggest anybody to go with it.

Closed case : 51796819

Deducted Details :

20-nov[protected] + 180
25 -Nov[protected] + 180
29 -Nov[protected] +179

Mail Id :
[protected]@gmail.com

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ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Dec 12, 2019

ICICI Bank Customer Care's response Dear Pavikavi,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

Dec 18, 2019

Updated by Pavikavi Hi ICICI Team,

May i know the update on this ?

Regards,
Pavikavi