[Resolved]  ICICI Bank — icici merchant services - my account debited rs 17700/- don't believe icici merchant services its a big scam

Address:Manjeera Nagar Sangareddy, Medak, Andhra Pradesh, 502001

My a/c debited 17700/-
Mid: 95024851, tid: 33128135

My account has been debited by rs 17700 on 30th july 2019. Narration given is terminal balance recovery.

Till now amounts debited from my account
1. On[protected] amount debited : 17700.00, transaction det: ach-bd-icici mercha-tidh317649
2. On[protected] amount debited: 1534.00, transaction det: ach-bd-icici mercha-tidh313371
3. On[protected] amount debited : 2360.00 transaction det: ach-bd-icici mercha-tidh272073
4. On[protected] amount debited: 354.00 monthly rent, transaction det: ach-bd-icici mercha-tidh247241
5. On[protected] amount debited: 354.00 monthly rent, transaction det: ach-bd-icici mercha-tidh217291

Total amount 22302.00

On 30th july 2019, my account was debited with 17700 and the reason given by icici merchant team are
A) machine has remained idle for 45 days
B) was given reminder regarding the same

However i did not receive any letter or intimation from icici merchant team regarding the same.

I already applied for deactivation of swipe machine on[protected]. Customer care told they will deactivate in one week but no response from them till now. I have call recording proof.

So considering the above scenario i would want icici merchant to make refund in good faith of rs 17700.00, 2360.00, 1534.00 (Total amount: 21594) and would like to surrender the swiping machine at the earliest.

Friends please dont use icici merchant services swipe machine i have worst experience and also amount debiting from customer and not credited to me around 3 to 5 transactions thats why i stopped using this machine.
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Aug 31, 2019
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jul 30, 2019
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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