ICICI Bank — ICICI Mine Savings Account Scam

I have created an ICICI MINE Savings Account 4 Days ago but still I don't get my account number and all the details of my account. After Filling all the necessary details I have deposited a sum of 12000 Rs as it was necessary proceed further with the application. After that it told me to do my Video KYC but without verifying my Video KYC, a new message appeared which was saying that "Your account details have been captured. Bank will get back to you in 4 days with the account number." But it's been 4 days I didn't received any SMS or CALL from the Bank neither got any MAIL. I tried to report this issue to their customer care service but they don't allow me to get connected to any customer care executives without account number. I haven't got my account number yet and that's the main issue I'm facing. Bank lied to me that I will receive my account details within 4 days. So I tried to every possible things for me, I mailed them and explained my issue, I visited their nearest Bank Branch and they told me that the MINE account is opened online and no help will be provided offline to you. I had experienced the worst time with this Bank while creating an Zero Balance Mine Savings Account online, their staff lied to me because they don't know what to do. My request is that please solve my problem and open my MINE savings account without giving me any kind of harassments. I can't even retry because when I try to create the same account again or if I try to track my application it says "There is an existing Account in our records with the Permanent Account Number (PAN) entered by you. If you are holding an existing account with us, please login to internet banking or iMobile else contact customer care". But the funny thing is that I can't do any of the mentioned things because they won't allow me to do. Thank you so much, I hope I get a solution very soon.

My Location - Tughlakabad Extension, New Delhi
My Name - DINO BAGHEL
My Registered Number - [protected]
My Unregistered Number(Not used while creating my Bank Account) - [protected]
My Registered Email - [protected]@gmail.com
My Application Number - [protected
Was this information helpful?
No (0)
Yes (0)
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Sir I am facing the same issue now. Did you get your money back? And yes then how? Please help me.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23618
    Pending
    2043
    Resolved
    14252
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information