[Resolved] ICICI Bank — ICICI money2world money debited but not received for 15 days

[Resolved] ICICI Bank — ICICI money2world money debited but not received for 15 days

R racv Aug 17, 2021 Aug 19, 2021 This thread was updated on Aug 19, 2021

I sent a money2world transfer through Icici on the 7th August 2021 and the money has been deducted but not received by the beneficiary in UK till date- 17th August. I have been following up with your customer care service but they keep hanging up. There has been no update on my money. Is it lost? It is on the way? This kind of service from Icici is very unexpected and highly unprofessional. Looks like my money is lost in your blackhole. Was this information helpful? No (0) Yes (0)
Oct 2, 2021 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Aug 19, 2021 ICICI Bank Customer Care's response Dear Customer, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (438999) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team
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