[Resolved]  ICICI Bank — Icici multi wallet card

Address:Thiruvananthapuram, Kerala, 695032
Website:inrprepaid.icicibank.com

The online portal for prepaid icici accounts management is completely non-functional. It seldom gives even the login window for the user to access & manage their accounts. Customer care[protected] will give the usual reply, check after 24 hours, which is also untrue.

Wondering why the organization keeps such a website for customer portal for public access?
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May 12, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 24, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
Verified Support
Aug 24, 2016
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a3gaxv) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Sep 11, 2016
Updated by sv aksp
Hey ICICI customer team, this is global issue, not related to a single login or customer credential.
What are you going to do with my UID when the site itself is down !!

This site is completely non-functional for quite sometime, either your servers are stolen or the technical team is searching in dark for reasons. Kudos to the patience of customers who are gifted with this site reference.
Complaint comments 

Comments

Report loss of ICICI multiwallet card ??
Tried all the customer care numbers but to my surprise the phone lines are open only from 8am to 8pm.WHY?Can anyone explain if someone loses its card then one must wait for 12 hours to report the loss of card..where no PIN is required.
Hi Team,

Could you please let me know the customer care number for pre-paid card.
Could you please help me in linking my mobile number to multiwallet card
Could you please help me how to link my mobile number to multiwallet card
how come you give another contact no and email id for my card due to which i am not able to get otp . And most importantly how KYC is also approved . is this is output of private bank . i want to change it immidiately . do let me know how

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