ICICI Bank — ICICI Multi wallet prepaid card - Expired

Hi, I am Subha, a TCS employee. My ICICI multi wallet card got expired, I tried reaching out to the customer care, no luck and also I have dropped a mail to [protected]@icicibank.com and haven't got any response. I have some money in that card and I don't want that to go waste so kindly provide me with an replacement card or else kindly refund the money that I have in the ICICI meal card wallet. Need help.
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ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 12, 2022
ICICI Bank Customer Care's response
Dear Customer,
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a03lai) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Apr 13, 2022
Updated by SubhaSenthil
Any update on this?
Apr 21, 2022
Updated by SubhaSenthil
Where can I find the UID?
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