ICICI Bank — ICICI not able to take action against fraud transaction .

Address:Pune, Maharashtra

I have registered a complaint of fraud transaction on 20th Sept 2013. I got a service request ID SR[protected]. ICICI has told that your fraud transaction request to be process completed till 1st Nov 2013. But I did not get any response till 1st Nov 2013. When I did Put another mail, they told me to send written application and FIR report. As per our conversation, I sent all documents and application to them on 14th nov 2013. But still they are not able to give me proper response for my service request. I sent documents and application to Bishoy Bedi. chandiwali. Henceforth, I don't want any call, I just want result for my request. A lot of delay already done, I don't want to entertain to ICICI customer care anymore. I am totally going through bad experience of ICICI bank. Almost 2 and half month is going, still they are not able to solve my request. If ICICI bank not able to solve my request, then I will not refer to ICICI to anyone.
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Dec 26, 2013
Updated by nilesh1234
Not Happy With ICICI bank.. So That I will not prefer to ICICI bank to anyone... They Closed my complaint and I don't know...
When I did put mail to them, they replied you complaint is not valid and therefore we closed your complaint...

They did not do anything in whole 3.5 month, and at last, they concluded closed your complaint without any mail because it is not valid...

Totally Rubbish Process By ICICIC bank...
Complaint comments 

Comments

Dear Sir,

We have made a note of your Service Reference number. Our official will contact you and assist.

Regards,
ICICI Bank Customer Service Team
I did not get any assist from you . Also I am not satisfied with your customer care. It's really foolish process which you are following. I submitted all documents, still I am not getting any positive response from you. Also Please give me mailing ID of your senior person who can solve my query on urgent basis. 3month has been gone to this occasion.
Not Happy With ICICI bank.. So That I will not prefer to ICICI bank to anyone... They Closed my complaint and I don't know...
When I did put mail to them, they replied you complaint is not valid and therefore we closed your complaint...

They did not do anything in whole 3.5 month, and at last, they concluded closed your complaint without any mail because it is not valid...

Totally Rubbish Process By ICICIC bank...
Dear Sir,

We regret the inconvenience. An e-mail communication has been sent to you on December 30, 2013, clarifying your concerns.

Regards,
ICICI Bank Customer Service Team

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