[Resolved]  ICICI Bank — ICICI not crediting rewards point which are still pending to credit on my account

I'm using ICICI bank coral credit card,
and despite having many other credit cards I prefered to use icici coral only due to rewards point benefit,
But this year my total 9187 rewards point is pending to credit on my account including last month's statement point i.e 3578 for which statement was generated on 14th Nov 2022,

I called customer care many times every time they give new timeline like in 3d, 7d it will be credited and I even waited till dead line but still point not credited.

So, I really frustrated with ICICI bank credit card that it not giving all benefited point as they promised.

Card Number Ending with: 8006
Service Request Number for Tracking: SR[protected]
Total pending rewards point: 9187
Including last month statement dated 14th Nov 2022: 3578