ICICI Bank Complaints & Reviews

My loan account number LIBNG[protected]
Loan sanction date 04/02/2006.
Loan amount 35.000 /

Dear sir,

I have taken 35000 rupees loan from ICICI Bank, due to some personal reasons I could not repay my loan amount, till now no one approached me for the loan repayment, and I also forgot about this loan, now I checked in cibil it's showing outstanding 3.61.512 rupees, interest and overdue charges. Loan amount 35000. But interest is 3.26.512 rupees, day by day thare was an increase in the amount but no one contacted to me for loan repayment. ICICI Bank is intensionally doing this. I want to close my loan account. I want settlement option. Even now if any one will not contact I will go to court.

Wb******[protected]@iciciRequested prement pending

ECS charges deducted many times in a month. The loan was closed and the loan was on COVID pandemic time 2020-21. My 5500 Rs deducted and when I contacted with customer service I got reply that more 7000 Rs will deduct. The loan amount was 4050 Rs from Dhani loan app and now I'm losing around 12000 Rs. Kindly Reverse my amount deducted for ECS charges.

My name is Nilesh, and I am writing to urgently address a transaction dispute concerning my ICICI Coral Credit Card ending with 8014, specifically related to the current statement for January 2024.

I have identified a significant discrepancy in my statement, specifically related to a transaction that took place on March 28, 2023, with the following details in the current January 2024 statement:

Transaction Date:[protected]
Reference Number: [protected]
Transaction Details: RUDRA MOTORS, SANASWADI, IN
Transaction Amount: 11, 728.00 Dr.

On March 28, 2023, I initiated a transaction for Rs. 11, 728 with Rudra Motors. This transaction involved two authorization attempts, AuthId: 575937 and AuthId: 531988, both for the same amount. AuthId: 575937 was successfully authorized and credited to the merchant account, while AuthId: 531988 resulted in a failed transaction. Despite the failure, an amount of 11, 728.00 was deducted from my account.

To address this issue, I initiated a dispute on March 29, 2023, which was registered under the successful AuthId 575937 transaction with SR[protected]. However, upon receiving a statement from Rudra Motors related to this dispute, I discovered the error and promptly contacted ICICI customer care. I requested to reverse my dispute on the successful AuthId 575937 transaction with SR[protected] and raised another request on the failed AuthId: 531988 transaction with SR[protected]. An INTERIM CHARGEBACK credit for the failed transaction was received on April 1, 2023 (Reference: [protected]). Subsequently, the dispute was resolved, and I observed FINAL CHARGEBACK CREDIT (Reference: [protected]) and INTERIM CHARGEBACK DEBIT (Reference: [protected]) entries in my June 2023 statement.

To my surprise, the same transaction entry has reappeared in my current January 2024 statement. Upon contacting your customer care, I was advised to verify the matter with the merchant, Rudra Motors. After investigating with Rudra Motors, I learned that they received only the passed transaction amount with AuthId: 575937 on March 28, 2023. They have declined on claiming the failed transaction again on 18th January, as per information provided by ICICI customer care.

I urgently request your prompt assistance in resolving this matter. It appears there might be an oversight or an error in reprocessing the transaction on my current statement.

Last Service Request: SR[protected]

ECS charge 100 time charged without prior notice. Fraud
Address: Guwahati Assam

My ICICI bank account was charged with Rs.14500 1st Nov 23 and 35000 29th Jan 24 with prior notice and without my knowledge and authorization. Because of this my ch. Emi bounced and i am having to pay penalty. Either Refund this fund or pay my penalties. This is cheating

Manasa

Today from my account around 39000 unauthorized ecs charges has been debitted without my knowledge.
ICICI has debiited these charges before as well.
But this time amount is very high .

Transactions ID related to: ECSRTNCHG01_011222_SR[protected]GST

Lot of same type of transacations happened from account and debitted around 39000 Rs .

Please refund my money as soon as possible.

Thanks.

Hi i'm Prasad,

₹826.00 rupees has been deducted from my account as (DMC/IN[protected] DP CH GS till DEC-23) on 27-Jan-2024. I have neither subscribed nor used my Demat account till now.

Also I did not get any deduction message alert in my mobile which is registered with mobile banking with ICICI bank

We people are here because of trust towards ICICI bank, I'm your oldest customer. Deducting charges without notifying user is totally unacceptable behavior from ICICI Bank.

Kindly refund my money at ASAP. I don't have the requirement for Demat account and I didn't provide permission or request ICICI bank to activate or renew the account.

My Mobile No: [protected]
Email ID: [protected]@gmail.com

Charges got deducted with below mentioned description
457.48 got deducted with the description of ecsrtnchgs041223_sr[protected]gst

And 526.50 got deducted with the description of ecsrtnchgs031223_sr[protected]gst

And it's not the first time that the amount got deducted from my account.

Im sonali saxena ac holder of ICICI Bank unfortunately. Because I never face this type of things form others bank.

I took a phone on emi by Bajaj finance. And attached my ICICI Bank Ac from emi payment. Due to some issues I unable to pay 2 emi payment. But after that I paid all amount in single shot.
By gpay .

On 9 Jan 2024 I credit around 7100 rs in my ICICI Bank. Next day when I saw my ac my ac was zero. It's so furestating. Im still in shocked. Without any info me back deducted. My all money.

I want to request please refund my money back. If you have any changes. You can deducted money of 2 times 590. But how 9 time how...

Please resolve my problem. I attached proof of money deducted by screenshot.

Sonali saxena
Ac no[protected]
[protected]@gmail.com

Mera account se bina bataye mera balance katne ka Champlain hai sir jee app se vinamra nivedan hai ki mera damet account band karne ka kripa kare and mujhe Mera account in mera balance vapas chahiye 826/-

On Jan 23 2023, an amount of Rs. 1 lakh was deposited in my ICICI savings account. As soon as the amount was credited, charges of Rs 590 was debited mulitple times, precisely 10 times. The description of the charges is Nach_Ad_Rtn_Chrg Of Bank Icici... with a certain date. There are charges incurred in the mulitple dates of the same month for example, 03rd Nov, 05th Nov etc. ranging from October 2022 to January 2023. I lost Rs. 6000 in a moment, which was deposited for a critical purpose.

I expect the bank to explain me these charges and revert ASAP.

I am closing my demat account and not use but still icici bank charges dp charges.

The incident is on 22nd Jan 2024.

There were two EMI payments of SIP due on the same day. But I paid manually through the Groww App but they still deducted the balance from my account on the same day.

If I paid on the same day then ideally you should return my payment of Rs. 590 + Rs. 513 for the same.

Please check attached screenshot for the same.

I received an invoice of Rs 590 where particulars are mentioned as NACH_AD_RTN_CHRG_TPSLSIP... and ICICI never responds to any queries. I have the right to know why is this amount deducted. For this money deducted there is no any text message received nor any email received. Kindly refund my deducted money.

Details of payment:
Payment to icici - eazypay
Pay for
Fees payment done by Paytm Payments Bank account.( 500/-rs.)
Payment Method: UPI
UPI Reference number[protected]
Date: 06/12/2023

Sir, my issue is regarding to failure of payment. On Date- 06/12/2023, time- 03:34 pm, my account balance is deducted while making a payment for Delhi university Marksheet claim request, School of Open Learning, North Campus of Rs. 500 through eazypay - icici gateway.
The thing is, I haven't received any service for the payment I made. I contacted my bank for chargeback request but it got declined by the merchant on 02/01/2024.
Now, I need help with this issue I'm facing, I want either my marksheet or my money back. I hope you understand my concern. Thank You.

I have seen that from my account continuously deducting POSDEC charges. It's deducted 29.50 from my account 7times (13th multiple times) on JAN 2024. I am very disappointed for this charges. Take an action immediately before/after deduction of amount not receiving any standard message from ICICI bank.
This is totally i agreed as looting amount from customers.

A unknown or fraud transaction occurred in my account 2 times.
Please check.
And it's happening multiple times

Hello, my account is debited by Rs. 532.13 and the transaction description is as ECSRTNCHGS041223
I don't know what is this about. This has been debited without my knowledge. Bank has not sent any SMS, call or email regarding this.
The transaction takes place on 16 Jan, 2024.

Please look into this and resolve this issue and credit my amount.

Thank you.

Hi Team,

Account Number:[protected]
Transaction Date: 18 JAN 2024
Transaction ID: S71186540

I am ICICI account holder, 18 JAN '24 month my account got deducted as "CashTxnChgs-Branch- DEC23+GST" charges without my knowledge.

JAN 18 - 810.75

I want you to refund the amount.
Without customer knowledge debiting the money is showing the cheap behavior. And charges have been already deducted from my account in last month. You are charging SMS alert, but not receiving messages for this kind of scam. If you don't resolve this. I will go to your higher authority people and escalate about it.

I didn't receive any message or alert from ICICI. When I checked my account statement. I came to know about this. I am disappointed with this kind of behavior about not informing the customer and debited the money. I am really worried about this deduction.