ICICI Bank — icici one assist

The one assist has been activated on my credit card without any prior notice to me about its charges and my credit card statement involves the charge of 900 rs for the same. Iam not ready to pay this charge as i was not aware about its charges, which specifies the consumer being uninformed.
I reques you to deactivate the service or else ill have to move to further autorities for complaint.
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ICICI Bank customer support has been notified about the posted complaint.
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Dear Customer,

Greetings from OneAssist!

We regret the inconvenience caused. Your membership cancellation is processed vide service request number 3611283. Your amount 999/- will be credited in bank account within 5 to 7 working days.

Regards,

Devendra,

OneAssist, Social Media Team.

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