[Resolved] ICICI Bank — icici security services | |||
I am getting calls from mumbai telling that we are calling for your security as you are an employee and having icici bank debit and credit cards. You should pay yearly 900 rs for having more security. If we say we are not interested they scold us like i am bothering of your security and you are working cant you spend 20 rs a day and telling all the # calculations. Getting frequent calls from the numbers listed below:[protected], [protected], [protected], [protected], [protected] I want to clearly understand few things: 1. If its not a fake call is icici providing not providing security for us if we are not opting for 900 rs more for what they are telling extra protecting. 2. As in the netbanking we have enough securities and what is the use of this call for disturbing the customers. 3. My observations on this call is never they called me with the same number. 4. Forcing the customer to opt the new services which i am not intrested. 5. If i am not lifting the call giving call continuously for each 30 min. 6. Is any bank employee that free to give the valuable time to the one customer who is not responding for calls. Today i got this call and felt like its fake call. To bring awareness i am lodging complaint Was this information helpful? | |||
Feb 7, 2018 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Jan 06, 2018 ICICI Bank Customer Care's response Dear Ramita Rokkam, We confirm you that, the call you have received has not been made by ICICI Bank. ICICI Bank never asks personal, account or financial information from the customers. Please do not reveal your financial details or passwords to anyone. We request you to write to [protected]@icicibank.com with your contact details in case you receive any such calls. Further, we have made a note of the mentioned contact number and will get it investigated. Regards, ICICI Bank Customer Service Team | |||
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