[Resolved]  ICICI Bank — ICICI stole our money

The bank staff knew the loopholes in the CCTV stuff and they have started stealing money. We had money to close the gold loan. Clearly they stole some money while counting. We found that the we have paid extra money and went to check the footage. But they don't have a camera near the cashier. So it's easy for them to cheat the customers. No proof of stealing can be found. Your money will be lost forever. Please count your money thrice before entering the bank. Horrible experience. I will never visit the Kavalkinaru branch again.
Was this information helpful?
No (0)
Yes (0)
May 31, 2022
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Apr 20, 2022
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a042oz) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ICICI Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    23615
    Pending
    2044
    Resolved
    14249
    ICICI Bank Phone
    +91 22 2653 1414
    ICICI Bank Address
    ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
    View all ICICI Bank contact information