[Resolved]  ICICI Bank — icici - transaction pending - payment not reported by bank. please contact bank.

Address:Kolkata, West Bengal

Transaction pending - payment not reported by bank. Please contact the bank
I had made an on-line transaction for the payment of west bengal govt. Stamp duty & registration, dated 04/02/2020, through government receipt portal system with icici

Online payment via govt. Receipt portal system

The amount was debited from my account, but i can't download the e-chalan (Govt. Receipt).
The govt. Portal shows as below:

Please wait for (Transaction+2) days to know status of your transaction till the concerned bank update it from their end
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Mar 8, 2020
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Feb 06, 2020
ICICI Bank Customer Care's response
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a07xhu) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

Dear sir/madem
Icici credit Card dipartment to daily call rong information my number to update castomer name sadam saikh
Credit payment not clear daily call icici recovery payment dipartment my number to delet icici credit card dipartment my number [protected]
Name manish chheda
ICICI Bank Customer Care's response, Feb 6, 2020
Verified Support
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
225 rs deducted on 21st Oct 2019, however, I have received no policy after that.

Transaction ID - SB498800
ICICI Bank Customer Care's response, Feb 6, 2020
Verified Support
Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a07xhu_01) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

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