ICICI Bank — ID theft | |||||
Myself Madhavan Pillai holding an ICICI Savings account suffered financial loss due to ID theft. My account was debited by an ECS payment that i never approved. My phone number was changed somehow and i was unaware of these transactions happening in the background. I never gave my consent or approval for the ECS or changing my phone number. Even after raising a complaint (SR[protected] dated 09/02/2016 with ICICI Bank call centre, there has been no solution to my problem. As of now the complaint has been disqualified with no proper justification from the bank side. And the Branch where i hold the account are also not helping me in this matter. Below is the fraud account details where actually my money has been transferred. A/C no.:[protected] Vikas Kumar, Noida, UP I request you to kindly look into this matter and provide me an appropriate help. Was this information helpful? | |||||
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ICICI Bank customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Hi,
When and How will the officials get in touch with me? Do we have a time frame & procedure to complete this investigation ? As things have already been delayed from ICICI Bank end.
When and How will the officials get in touch with me? Do we have a time frame & procedure to complete this investigation ? As things have already been delayed from ICICI Bank end.
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ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
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We are sorry to hear about your concern. Our official will get in touch with you. We appreciate your patience.
Regards,
ICICI Bank Customer Service Team