[Resolved]  ICICI Bank — Illegal deduction of premium of rs.200000.00 for icici pru policy 18517013 in this year 2016

Address:560046

Dear sir,

Kindly be informed that my wife is an icici account holder since long time. Two years back, she trapped by some agent of mira road branch, who convinced her to invest 200, 000 rupees on icici life pru after giving false promised for good returns.
Last year after my repeated request, they deducted the amount without prior approval. Even though i have requested and send mira road branch manager email and personally informed mr. Chaitanya sharma, phone no: [protected], not to deduct because my wife is a cancer patient (Mr. Chaitanya know this) and i am sending money for her medical treatments. I have already sent same mail to lifepruf also. I am attaching emails for your proof.

However, after repeated request, they deducted this time also. Really, i am fed up with icici and icici pru staffs regarding this illegal and criminal acts to deduct without my consent and even i have sent several mails and call to branch manager of mira road mr. Chaitanaya and sent emails to life pru also.

Sir, we need money badly and i request you to return back my deducted amount on my wife’s saving account immediately and stop all life pru policies. We don’t want any policies and i am going to stop my all accounts and transactions with icici, with this unprofessional behavior and inform higher authority about this unprofessional behavior and attitudes of icici and lifepru staffs. I am not interested any more on lifepru investment.

If it will not return back to my wife’s account. I am going to file criminal case against all icici and lifepru staffs who involved in this scam and also consumer court. I will come to india and will claim all my expenses and mental anxiety and distress to compensate by icici. So, please avoid any further disputes and tell the concerned authority to return back the amount in my wife’s saving account immediately.

This is second time they deducted and we requested before to remove payment mode as direct debit. But they are not listening. So, do the needful and avoid any further disputes with us.

Thanks and regards,

Hoping to take the actions immediately.

Anees jahan m.K. Akhtar
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Aug 6, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
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Dear Sir,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a37irs) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Dear Mr. Akhtar,

We have noted your details and we will have one of our officials assist you with your concern.

Regards,
www.iciciprulife.com

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