[Resolved]  ICICI Bank — Illegal deductionby bank from my account against DCARDFEE

Address:Nashik, Maharashtra
Website:infinity.icicibank.com

My name is Vandana Darve. I have woman advantage saving account in icici bank at Sharanpur road, Nashik branch. On 28 sept 2015, the bank has deposited rs. 6000/- & deducted service charges rs. 171/- for no reason. Mine is woman advantage zero balance account with regular RD of rs. 2000/- pm. Already rs. 728 were in account. From that, Rs. 500/- could have been deducted for another due RD. but instead bank deposited rs. 6000/- & against that deducted rs. 171/- as service charges. Kindly take a not of above & revert back the illegal deduction made. Screen shot of above transction is attached below.
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Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Oct 01, 2015
ICICI Bank Customer Care's response
Dear Ms. Darve,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a2wzqj) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
Complaint comments 

Comments

I am not aware what type of charges are these deduct for dcardfee.
They never informed me regarding these charges either by Email or by Letter.
Who has given right to ICICI bank to deduct the money without informing us.
Because we kept the money in Bank that give right to Bank that they can do anything whatever they want.

There should be some formal process for doing all these things. I want my money to be credited in my a/c which they have deducted twice from my a/c.

A/c No:[protected]

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