I have a savings account with ICICI bank Gwyn road Aminabad branch since last 4 year. I have never applied for any credit card and any kind of Policy however, i am receiving credit card statement alert SMS "Total amount of 5555.25 and minimum amount 1980 is due by 9-Nov-2020" and also Rs 1899 is getting deducted from my saving account on the name of some policy which i never applied.
I have complaint it to branch official and written to [protected]@icicibank.com several times but never received any response. I never signed any paper or ask customer care for credit card or Policy.
Please assist me regarding this and refund all deducted money to my account also cancel the credit card and its due amount as i never used and applied any credit card.
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a17ob6) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team