[Resolved]  ICICI Bank — Imps fund transfer-timed out, money debited and But not credited back

I have tried to make IMPS payment of INR 46, 740 on 27th Aug 2022 for US Visa appointment but I have got timed error and money got deducted from my bank already and says status will be updated in Beneficiary Bank in working days - ICICI Bank. But I wanted to get Visa Appointment ASAP because appointment date were moving fast, so I made second time payment via NEFT and NEFT Transaction was successful.

Now I am looking for refund of Rs 46, 740/- for failed IMPS transaction back to my ICICI savings account.

Here is the IMPS Transaction detail : "MMT/IMPS/[protected]/visa payment/BANA"

I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.
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Aug 29, 2022
Complaint marked as Resolved 
I want to thank you ICICI Bank and all those who involved for resolving my issue quickly. I want to thank you Consumer Complaints Forum for creating this kind of platform for allowing us to raise our voice and strengthening the belief of every Indians (especially keeping youths beliefs alive) that someone is there who can hear your voice and at the end "justice will prevails".
ICICI Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have tried to make online payment of INR 737.7/- on 11th September 2022 for IRTC ticket Booking but I have got timeout error and money got deducted from my bank

Now I am looking for refund of Rs 737.7/- for failed Online transaction back to my ICICI savings account.

Here is the IMPS Transaction detail :
visa card online payment from IRTC ticket booking...
Transaction I'd or Reference number

Dear Customer, transaction of INR 737.70 done on ICICI Bank Account XX049 on 11-SEP-22. Info: VIN*PhonePe E. The Available Balance is INR 374.16. Call on 18002662 for dispute or SMS BLOCK 049 to [protected] .

I have full confidence on ICICI Bank that they will keep trust alive of their customer on their Banking System.

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