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[Resolved]  ICICI Bank — imps fund transfer to wrong account number

Address: 560060
Website: icicibank.com

Dear team,

I have attempted to transfer fund to my brother account number holding account with hdfc bank. I have 2 hdfc payee accounts in my profile. One is my brother and other one is hdfc bank internal accounts to pay any late fee for delayed emis. While selecting the account number, i have selected an incorrect account number as my brother's account and the fund of rs.45000/-have been credited to that account ([protected]). The account details of fund transferred are given below for your reference. The amount was transferred on
5 aug 2017. I request you to review and reverse the erroneous made transfer. Please let me know if any other information is needed.

Name: venkateswara rao ankem

Account no:[protected]

Wrongly selected a/c no (Hdfc) : [protected]

Amount transferred rs.45000/- on 5 aug 2017
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Sep 21, 2017
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Aug 21, 2017
ICICI Bank Customer Care's response Dear Customer, (venkatankem)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4ec1p) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
 
3 Comments

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imps fund transfer to wrong account number - Comment #2824365 - Image #0
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ICICI Bank Customer Care's response, Aug 21, 2017
Verified Support
Dear Customer, (Munish Maheshwari)

We regret the inconvenience caused. We request you to email us your concern with your contact details on [email protected]. Please mention the UID (a4ec1p_aaaa) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team
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Reply
ICICI Bank Customer Care's response, Aug 22, 2017
Verified Support
Dear Aniket1998,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team

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