[Resolved] ICICI Bank — imps transaction failed but refund not credited | |||
I got the error as 'timeout at beneficiary bank' and still i have not received the refund amount in my icici bank account. Transaction date : 16-oct-17 Transaction remarks : mmt/[protected]/chgrs5.00gstrs0.90 /[protected] Transaction amount : 24363/- I could not connect with icici bank as their service request option do not have imps failed category which is very surprising. This transaction is not appearing in transaction history so i could not track it. Was this information helpful? | |||
Nov 17, 2017 Complaint marked as Resolved ICICI Bank customer support has been notified about the posted complaint. Verified Support Oct 17, 2017 ICICI Bank Customer Care's response Dear Harshad_K, We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4im57) in the subject line of your email. Our official will assist you. Regards, ICICI Bank Customer Service Team | |||
Add a Comment | |||
65%
Complaints
23618
Pending
2043
Resolved
14252
+91 22 2653 1414
ICICI Bank Towers, Bandra-Kurla Complex, Mumbai, Maharashtra, India - 400051
View all ICICI Bank contact information
Post your Comment