[Resolved]  ICICI Bank — imps transaction failed please clear the issue txn no[protected]

Address:600087

Imps transaction for 35000rs done failed due to time out is not credited on beneficiary account amount debited from my account please refund the money or please credit to the beneficiary account. Its very urgent medical emergency.

Transaction number everything mailed to customer care but no response
My mobile numbr [protected]

Date of transaction 23/05/2018
Amount of transaction 35000 rs
Time of transaction 10.00am

I transferred 35000 rs to my friend account it show it timed out. But money
Debited on my account but not creditd on my friend account. Plase clear and
Refund the money immdiately without fail.

Txn no[protected]
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Jun 26, 2018
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
May 23, 2018
ICICI Bank Customer Care's response
Dear balakmk9,

We regret the inconvenience caused. Our official will get in touch with you.

Regards,
ICICI Bank Customer Service Team
May 25, 2018
Updated by balakmk9
still no response
May 26, 2018
Updated by balakmk9
i created service request also now 3 days over they asking for another 5 days. what you dealing with customer very poor service .my service request number SR[protected]. IF NOT RESPONDED I WILL GO LEGALLY
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