[Resolved]  ICICI Bank — Imps transaction timed out issue

Hi,

I have transferred 100, 000 /- from my ICICI to SBI account. The amount has been credited from my ICICI account but not been debited to SBI. In return I have got a message like this.

"Dear Customer, IMPS Txn Ref.[protected] for Rs 100, 000.00 is timed out at Beneficiary Bank on 01-Sep-21. Txn status will be updated by Beneficiary Bank in 3 working days - ICICI Bank."

Can you please resolve this issue ASAP since it's very urgent transaction.

Regards,
Roja.G,
rojarani.[protected]@gmail.com,
+91 [protected]
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Oct 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Sep 03, 2021
ICICI Bank Customer Care's response
Dear Customer,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
 
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