[Resolved]  ICICI Bank — in lockdown charges are made in my bank account when there is no money left for us

Address:kolshet road, dhokali, thane (W)

Hello sir,
My bank act no:[protected] is located in thane on 04/06/2020 nach_ad_rtn_chrg~bajajaut~15apr20~8dc5f6 dr. 422.21
04/06/2020 nach_ad_rtn_chrg~bajajaut~06apr20~ad9022 dr. 589.99
28/05/2020 nach_ad_rtn_chrg~bajajaut dr. 0.01
28/05/2020 nach_ad_rtn_chrg~bajajaut-8dc5f6- cr. 167.59

Why my amount was deducted under this following statements. Why i am getting all charges from my account? I asked about bajaj finserve and told me they authorized to deduct only loan amount, not any other charges. So, i move to call customer care number icici bank. The ivr wanted me to enter my details so fast and then after a few seconds, it's automatically hang up.
I need to know about the charges please help. And why you will charges like these under the name of "nach_ad_rtn_chrg~bajajaut". As lockdown going on we dont have money to spend on us and rbi told not to cut emi for three months so what are these charges for and on 08 may 2020 you guys also charge me 1200rs for cashtxncharges i also complaint about it but no response from you what should we do we have no money left after this
Need answer or im going to complaint it to rbi and hr. Chief minster of maharashtra

Please stop all these.
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Aug 12, 2021
Complaint marked as Resolved 
ICICI Bank customer support has been notified about the posted complaint.
Verified Support
Jun 05, 2020
ICICI Bank Customer Care's response
Dear Dipak Kate,

We regret any inconvenience caused. Our official will get in touch with you. We appreciate your patience.

Regards,
ICICI Bank Customer Service Team
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