[Resolved]  ICICI Bank — Inappropriate interest charges levied

This is with regard to my “ICICI Platinum Chip Credit Card” 4375********7005. For the month of Dec’15 to Jan’16 my credit card bill was Rs.18, 202.29 for which I’ve made a payment Rs.17, 485.00 only as I was expecting a cashback from another merchant site and made a wrong calculation. For which I’ve received a cashback of only Rs.360 and due to which there was due amount of Rs.357.74. I was completely unaware of this until I received the current statement in which I was slapped with an interest of Rs.856.79 and service tax of Rs.124.24.

The interest levied on me is completely unfair.
Firstly, there was no reminder to me saying that the amount that has to be paid is due. If there was any such reminder I would’ve checked my payment, which you people don’t care waiting for a chance to slap huge interest charges.
Second, even if there was some due amount this Rs.856 interest you’ve levied on me looks like it has been laid on not just the outstanding Rs.357.74, it seems like you have laid that interest on the entire Rs.18202. Isn’t this just unfair.

Dropped an email raising a complaint but have not received any sort reply from the ICICI people