ICICI Bank — income tax proof for ppf account

Address:	560068
Website:	www.icicibank.com

I have ppf account in icici bank. I am unable to download e-statement from online portal since months are not displaying in the drop down. List is blank in drop down.
I visited branch and requested to provide passbook for ppf account and he replied that we don't issue passbook for ppf account. Then requested for statement, since it is ppf account so i need statement for whole year. Since it is more than 3 month so it is chargeable for 118.
This is worse service being provided by icici bank. Don't give option to download e-statement, don't issue passbook and when customer visits branch for statement then put charges.
I do have salary account in the icici so i thought it would be better if i open ppf also here only so i can transfer money directly. But after looking at service provided by icici, i seriously started looking to switch salary account as well as ppf to some other bank.
Really disappointed with this service. Visited hosur road bangalore branch and executive was so rude to respond properly. He was replying in such a way that he was doing some charity to me. This is first time i saw that bank account without passbook.