ICICI Bank — incorrect deduction

RashmiAgrawal123

from Chennai, Tamil Nadu

Address:

TC III, Tower A, L&T, Manapakkam, Chennai, Tamil Nadu, 600089

Without an acknowledgement i have been charged for the service which i never requested/opted for.
04 sep 2019 bil/[protected]/mm annual fee jun 19-may.
354.00/- rupees have been deducted for my money service.
Please reimburse the respective amount asap.

When i called on the no. 18002662 which was given for any dispute, it got directed to ivr which never gave option to discuss with any executive and only option given was to either block the card or to end the call.

Was this information helpful?

No (0)

Yes (0)

ICICI Bank customer support has been notified about the posted complaint.

Verified Support

Sep 06, 2019

ICICI Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (777347) in the subject line of your email. Our official will assist you.

Regards,
ICICI Bank Customer Service Team

Sep 11, 2019

Updated by RashmiAgrawal123 Mail is not getting delivered on given mail ID [protected]@icicibank.com .
Please share other email id.